Shipping Policy

Last updated: August 28, 2026

At Send It Climbing, we work with trusted fulfillment partners to process and ship orders to our customers.

Order Processing

Orders are typically processed within 1–3 business days after payment is successfully received.

Once your order has shipped, you will receive a shipping confirmation email with tracking information when available.

Shipping Times

Estimated delivery times are generally:

United States: 7–20 business days

Please note that delivery times are estimates and are not guaranteed. Actual delivery times may vary depending on the shipping carrier, destination, customs processing, weather, and other circumstances outside our control.

Tracking

Tracking information may take several business days to become active after your order has shipped.

If tracking information has not updated for several days, please allow additional time for the carrier to process the shipment.

Delayed or Lost Orders

If your order has not arrived within 30 business days of the shipping date, please contact us at cardenascohutta@gmail.com so we can investigate the shipment.

Send It Climbing is not responsible for delays caused by circumstances outside our control, including carrier delays, customs processing, severe weather, or incorrect delivery information provided by the customer.

Incorrect Shipping Information

Customers are responsible for providing an accurate shipping address at checkout.

If an order is returned because of an incorrect or incomplete address, additional shipping costs may apply if the order needs to be reshipped.

Contact Us

If you have questions about shipping or your order, please contact us at:

Email: cardenascohutta@gmail.com

Send It Climbing